Thursday, August 5, 2010

Error message received when creating Appointments in MSCRM 4.0

Error message received when creating Appointments in MSCRM 4.0

"You do not have permission to read scheduling information.The system was not able to check availability for this service activity."

However, if you click 'Ignore & save', it will allow you to save the appointment., it will close and save the appointment.

To correct this problem :

>> Open the Security role
>> Click on Business Managment TAB
>> Check that User Setting should have User level write permissions.
>> Go to Service Managment TAB
>> Check under Misc.. that the Search Availablity should have permissions given.

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